• Return Eligibility: The watch must be returned in the same condition as it was when ordered, shipped, and delivered.
• Buy Back & Trade-In Option: Timepiece Trading LLC offers a unique service where we may buy back the timepiece you purchased. You can request a cash offer, as proposed by us, or opt to trade in your timepiece for another watch or fine jewelry.
• Return Window: The consumer has a 24-hour window upon delivery to decide whether to pursue a return with Timepiece Trading LLC.
• Refund Method: Refunds for returned items will be issued as store credit, and the watch must be in the same condition as when Timepiece Trading LLC shipped it.
• Restocking Fee: Timepiece Trading LLC reserves the right to charge a restocking fee upon return delivery if the timepiece is not in the condition outlined when the transaction was completed. The restocking fee may be up to 30% of the transaction value.
• Return Shipping Costs: Timepiece Trading LLC may also charge the consumer for the return shipping label cost.
We appreciate your understanding and adherence to our return policy. Please contact us if you have any questions or need assistance with your return.